| Seller’s Official Name | Region Design Inc. |
| Registration Number | Nagano Prefecture Governor Registration No. 2-697 |
| Location | 420 Takada, Nagano City, Nagano Prefecture, 381-0034, Japan |
| Phone Number | 050-8886-2362 |
| Email Address | support-00@adventure-japan.co.jp |
| Chief Operating Officer | Naoyuki Koide |
| Seller and Responsible Party for Sales | Please check each product page for the organizer responsible for planning and implementation. |
| Sales Price | Displayed on each product page (including tax). |
| Additional Charges Beyond Product Price | Consumption tax, shipping fees, transaction fees, cash-on-delivery fees, and bank transfer fees (for bank transfers). |
| These additional fees are the customer’s responsibility and may vary by product. Please confirm specific charges on each product page. | |
| Application Method | Please apply by phone, fax, email, or the application form. |
| Some products may restrict application methods; see each product page for details. | |
| Contract Formation | The contract is established upon the organizer’s acceptance and receipt of the application deposit or the customer’s submission of the application form. |
| Payment Methods | Bank transfer, credit card, convenience store payment, on-site payment |
| Bank transfer fees are the customer’s responsibility. Some products may have limited payment options; see each product page for details. | |
| Payment Deadline | You must make payments 21 days (11 days for day trips) before the trip start date. Suppose the application is made after this date. In that case, you should make payment upon application or by the deadline specified by the organizer. For events or experiences without travel-related terms, please make payment before participation. Payment deadlines may vary by product; please refer to each product page for specific deadlines. Credit card billing dates are subject to the credit card issuer’s terms. |
| Product Delivery Timing | Varies by product; please check each product page for details. |
| Cancellations and Changes | Please refer to the cancellation fees listed on each tour page for cancellations or changes due to customer circumstances. |
| We will assist as needed in case of issues or deficiencies during a tour. However, refunds or substitute tours are not provided if the customer interrupts the tour for personal reasons. If the same tour cannot be rebooked due to being sold out or for other reasons, we will refund the tour fee via a prescribed method. | |
| Please contact us using the email or phone number listed on each tour page. If you have already received tickets, please return them to us promptly (return shipping is at the customer’s expense). |
